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Alliance Manchester Letter of recommendation

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Alliance Manchester Letter of Recommendation Questions 2023-24

In your essay, please include information about the following (500 words):

  1. How long and in what capacity have you known the candidate?
  2. If this is a work related reference, in what position is/was candidate employed and for how long. (no words limit) 
  3. What do you consider to be the candidate’s principal strenghts/talents? (no word limit)
  4. What do you consider to candidates principal strengths and talents?
  5. What do you consider to be candidates weakness?

Alliance Manchester Letter of Recommendation Example – 1

1. What do you consider to be the candidate’s principal strengths/talents?

Neha is comfortable working under pressure and able to lead under uncertain situations. When the Covid lockdown happened in March 2020, there was utter chaos and confusion. Needless to say it is the financial year close and there was a lot of accounting and reconciliation needed to be done. The allocation and delivery of office laptops took a week’s time putting the team under tremendous pressure and workload. Neha was able to chart out plans, delegate work and also handle the team’s emotions. The books were closed for March 2020 on time without any gaps and delays. Neha’s emotional intelligence, maturity in handling the situation was key in successful completion of the year’s financial books.

One of Neha’s key strengths is her great sense of ownership. Early this year, our IT systems went through a transformation and a new tool was implemented where we received the tickets to be processed. Although a guide and overview was given to all the members on how to use the tool, the work from home scenario rendered the guidance ineffective. Therefore, we couldn’t establish a standard method of updating the information on the tool. Our client pointed out this issue in our weekly calls and raised concerns about the data inconsistencies and errors in the tool. Neha stepped up and took complete ownership for the entire team and assured that this issue will be resolved before the next call. She set up individual zoom calls with small groups and trained them on the new tool with step by step instructions and guidance. She brought everyone on the same page within 3 days and also worked with the team to eliminate previous data inconsistencies. In the next weekly call, our client highly appreciated Neha’s act of ownership and responsibility.  Second strength of Neha that is worth mentioning is her attention to detail at any task. I remember when Neha observed an error in the quarterly financial report of 2020. A high value asset was created falsely and was being charged with the incorrect amount of depreciation for 2

months. She pointed out this error and worked with the team to understand the root cause and quickly rectified it. Although this may seem a small thing, the implications of such errors are huge. If this error was not rectified, Genpact Team wouldn’t be able to make any changes after the year end and would be in a position to pay a huge annual penalty as per the contract terms. But Neha’s presence of mind and attention to detail saved us from the blunder.

Neha can adapt quickly to situations that makes her a great asset to the team. I remember when we had our “Client Walk” for the US market for the new process that we acquired in 2019. There was a presentation and Q&A session planned for the welcome of clients and engagement of the entire floor. But the team member who was working on this presentation for a week and was supposed to deliver it on stage had a family emergency on the day of the event. Finding a new host within an hour was a huge challenge for the whole management. Nobody agreed to present in front of 250 people on such short notice. We all were under huge pressure since the itinerary was already shared with the client and the reputation of the organization was at stake. Neha stepped up and said she can take responsibility of the presentation. She was thorough in her preparation and kept it cool and witty. The entire event was a huge success and from that day on every member of the Pfizer Team knows who Neha Chauhan is.

2. What do you consider to be the candidate’s weaknesses or areas that need improvement?

One piece of feedback to Neha is that she needs to learn not to get too attached to her work. Sometimes she also gets emotional which is not necessary. I remember an instance when Neha proposed a process improvement project and it did not fly with the client. She got so disappointed that she walked out of the floor with tears in her eyes and came back after 40 minutes with a red face. I called Neha for feedback and made her realise that while it is important to believe in what you do, it is equally important to take client feedback in a neutral manner, keeping personal emotions aside.  She acknowledged that she gets emotional at times and she should not take things personally. Over the time I have seen her take escalations from the client positively without being disheartened. In fact, she also stepped up to take ownership for the mistakes made by the team and work on rectifying the same rather than being defensive or emotional.

Neha learns to prioritise her work items and manage time accordingly. Few months into her role, I saw Neha working over 12 hrs a day to finish her tasks. I noticed emails coming late hours and in one instance she was not completely prepared for a client presentation. I was taken aback because this was not the usual case with Neha. I discussed this immediately after the client presentation. Initially she defended herself by explaining how she is overloaded and it is getting difficult to manage all responsibilities. I made her realise that she always has an option to say NO when she is given additional responsibilities. Client work cannot suffer in quality or in timelines. She took the feedback positively and we discussed on time management and work prioritisation techniques that can help her navigate the situation. In a couple of months, I saw a great improvement in her work deliverables in terms of timelines as well as quality. 

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Alliance Manchester Letter of Recommendation Example – 2

1. How long and in what capacity have you known the candidate?

I am a manager at Deloitte Consulting LLP. I have worked with Yashasvi (Name Changed) for a little more than a year as her direct supervisor.

2. If this is a work-related reference, in what position is/was the candidate employed and for how long?

Yashasvi (Name Changed) has been working with Deloitte Consulting LLP for the past 4 years. Last year, she was promoted to a Consultant’s role.

3. What do you consider to be the candidate’s principal strengths/talents?

Since last year, after being promoted as a consultant, Yashasvi (Name Changed) has been mostly involved in client-facing roles. I think one of her principal strengths is collaborating with cross-functional teams involving clients and other stakeholders in the project.

I observed this strength of Yashasvi (Name Changed) when she was working as a tech lead on the CDM Smith project. The requirements of the project were little unclear. Yashasvi (Name Changed) put in commendable efforts in collaborating and coordinating with the client and our teams in USA, Delhi and Bengaluru to get the requirements clarified. Her apt handling of conflicts between client and our on-site and local teams ensured that everyone was on the same page throughout the project. She acted as a single point of contact and stretched her working hours to manage project work between globally dispersed teams in different time zones. With Yashasvi (Name Changed)’s commitment and efficient collaboration, the team managed to deliver the entire project ahead of time schedule. This project showcased her potential to lead future projects and fill in the shoes of a senior consultant.

Another key strength of Yashasvi (Name Changed), I really appreciate, is her diversified interest in Deloitte’s extracurricular activities. She has been leading Deloitte’s education-focused CSR team for 3 years in partnership with an NGO named Literacy India. She leads a team of 20 volunteers for all projects related to child education which includes fundraising, organizing volunteer visits, and other events. To me, this displays her versatile nature and self-motivation. It’s always a pleasure to have such a team member who keeps the entire team motivated towards benevolent causes.

Overall, I think it’s her social work experience that has really helped her hone her collaboration and project management skills, which reflects in her professional work as well and this makes her stand out among her peers in the organization.

4. What do you consider to be the candidate’s weaknesses or areas that need improvement?

 Until now, Yashasvi (Name Changed) has had a purely technical background with limited exposure to the business aspect of projects. One significant area where I feel she needs to improve is her overall understanding of the business structures and workflow processes.

In one instance, on the CDM Smith project, because of her inexperience and lack of understanding regarding business flow processes, she was not able to correctly map client’s project division rules to its accounting structure. The mapping process required a deeper understanding of the client’s overall business flow and hierarchy. She missed certain scenarios related to client’s intracompany projects in her solution design and this resulted in the failure of 2 other connected applications. She should have asked me or her functional peers in the team for an initial walkthrough to help her get acquainted with the client’s business structure. 

In our first annual performance review, we discussed her need to start working on her business knowledge as it is crucial to moving ahead into a senior consultant’s role, where she will be expected to handle overall project delivery and guide her team. I also explained to her that she should not hesitate and be more open to reaching out to experts in order to expand her knowledge base.

She took the feedback positively. I have observed a significant change in her work methodology and she now freely reaches out to her peers to seek help where needed. Over time she has shown great improvement in her understanding of workflow processes in different business modules. Yashasvi (Name Changed) is a talented and hardworking girl, highly capable of achieving her career goals. I feel her decision to pursue an MBA at this point makes perfect sense as it will help her take her expertise to the next level.

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